TERMS AND CONDITIONS

1. General

1.1 These Terms and Conditions, hereinafter - the “Terms”, apply to your visit and use of the online platform, hereinafter - the “Platform”, located on the website - www.jumboline.net, hereinafter - the “Website”, operated by Elephant Step Solution LLC, a company duly registered under the Laws of Costa Rica, hereinafter – the “Company” or “we”, or “our”.

1.2 Please note that these Terms apply regardless of the means of delivery of the Website/Platform to you, hereinafter “user” or “you”.

1.3 By using the Website/Platform, you confirm that you have read and accepted these Terms and agree to abide by and be bound by these Terms. If you do not accept these Terms, please refrain from using the Platform.

1.4 To use the Website/Platform, you must be capable of entering into a legally binding contract online, either on behalf of a company or as an individual. By agreeing to these Terms, you confirm that if you are acting on behalf of a company or another legal entity, you have the authority to bind that entity to these Terms. You must also be at least 18 years old, capable of forming a legally binding contract online, and have the full right, power, and authority to agree to and fulfill the obligations set forth in these Terms.

1.5 You represent and warrant that you are not a citizen or resident of any jurisdiction that is subject to sanctions applied by Costa Rica and European Union, or where your use of the Platform or services/products offered would be illegal or violate any applicable domestic or foreign laws, regulations, statutes, orders, or other legal directives. This includes any rules, judgments, or requirements from any domestic or international governmental, regulatory, judicial, or administrative authorities that have jurisdiction over you, the Platform or the services/products offered by the Platform.

2. Intellectual Property Rights

2.1 We own all intellectual property and related rights in and to each of our services/products and their respective contents, including software, text, images, trademarks, copyrights, patents, designs, etc.

2.2 We grant you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use our Website/Platform solely as outlined in these Terms. You agree not to use, modify, distribute, tamper with, reverse engineer, disassemble, or decompile any of our services/products and Website/Platform except as expressly permitted under these Terms.

2.3 The Website/Platform may reference or link to third-party resources, including information, materials, products, or services not owned or controlled by us. Additionally, third parties may offer promotions related to your use of our products. We do not approve, monitor, endorse, warrant, or assume responsibility for these resources or promotions. Accessing these resources or participating in such promotions is at your own risk, and the Terms does not govern your interactions with third parties. You expressly release us from any liability arising from your use of these resources or your participation in these promotions. Furthermore, you agree not to use our services/products in combination with any third-party products or services in a manner that infringes on intellectual property rights or violates any applicable laws.

2.4 We reserve the right to cooperate with law enforcement, courts, government investigations, or third parties requesting or directing us to disclose information or content you provide.

3. Indemnification

3.1 You agree to defend, indemnify, and hold harmless the Company and the Platform, its affiliates, and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers, licensors, and contractors from any claims, demands, lawsuits, actions, proceedings, investigations, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, that arise from or relate to:

3.1.1 your use of or conduct related to the Platform, the services/products, any other digital assets, any feedback;

3.1.2 your violation of these Terms;

3.1.3 your breach of applicable laws or regulations;

3.1.4 your infringement or misappropriation of the rights of any individual or entity.

4. Your Responsibilities

4.1 You agree not to engage in, or attempt to engage in, any of the following prohibited activities in connection with your access and use of the Website/Platform and its services/products:

4.1.1 Intellectual Property Infringement: engaging in activities that infringe on or violate copyrights, trademarks, service marks, patents, publicity rights, privacy rights, or other intellectual property rights under applicable laws in any jurisdiction worldwide;

4.1.2 Data Privacy: violating applicable laws, contractual, or fiduciary obligations related to the collection, storage, use, transfer, or any other processing of personal, sensitive, or confidential information.

4.1.3 Cyberattack: engaging in activities that compromise the integrity, security, or functioning of any computer, server, network, or IT system, including deploying malware, viruses, or denial of service attacks.

4.1.4 Fraud and Misrepresentation: activities intended to defraud any person or entity, such as providing false information to unlawfully obtain property or deceive the Company, other users, or any other party.

4.1.5 Sale of stolen property: Buying, selling, or transferring stolen or fraudulently obtained items, including using the products to exchange digital assets linked to criminal or fraudulent activities.

4.1.6 Objectionable Content: Soliciting information from minors or engaging in activities that are harmful, abusive, defamatory, vulgar, discriminatory, or otherwise objectionable.

4.1.7 Circumvention of Content-Filtering: bypassing security measures, content-filtering techniques, or access controls employed by the Company, including the use of VPNs.

4.1.8 Any other unlawful conduct: violating applicable laws, including anti-money laundering and anti-terrorist financing laws, or engaging in activities from jurisdictions where use of the Platform or services/products is prohibited.

4.2 As a condition of using the Platform, you affirm that you will only transfer legally obtained digital assets that you own or are authorized to use. Any digital assets used in connection with the Platform and services/products must be owned by you or used with valid authorization.

4.3 Our services/products may not be available or suitable for use in your jurisdiction. By accessing or using any of our services/products, you acknowledge and agree that you are solely responsible for ensuring compliance with all applicable laws and regulations that pertain to you.

Your use of our services/product may have various tax implications, such as income tax, capital gains tax, value-added tax, goods and services tax, or sales tax in certain jurisdictions. It is your responsibility to determine whether taxes apply to any transactions you initiate or receive, and to report and/or remit the appropriate tax to the relevant tax authority.

4.5 You expressly agree to assume all risks associated with your access and use of any of our services/products and the Platform. You waive and release us from any and all liability, claims, causes of action, or damages that arise from or relate to your use of any of our services/products and the Platform.

5. Privacy statement

5.1 Please refer to our privacy statement available at the Website for your information about how we collect, use, share and otherwise process personal data about you.

6. Complaints

6.1 We maintain a procedure for handling any complaints by users, designed to ensure that a complaint is dealt with promptly and fairly. This is managed by our support team.

6.2 If you have a complaint about our services or products, please contact us by email at: enquiries@jumboline.net.

7. Governing Law

7.1 The interpretation and enforcement of these Terms, as well as any disputes related to these Terms, the Website/Platform, or the services/products, will be governed by and construed in accordance with the laws of Costa Rica, without regard to conflict of law rules or principles that might apply the laws of another jurisdiction.

7.2 You agree that we may initiate proceedings concerning the enforcement or validity of our intellectual property rights in any court with appropriate jurisdiction. For all other proceedings not subject to arbitration under these Terms, the courts located in Costa Rica will have exclusive jurisdiction, and you waive any objections to the venue in these courts.

8. Miscellaneous

8.1 The Company may assign or novate its rights and obligations under these Terms and in respect of its agreement with you to another company without your prior consent, provided that the assignee is then bound by these Terms.

8.2 The Company is entitled to unilaterally amend the Terms at any time.

8.3 These Terms are important and you should ensure that you read them carefully and contact us with any questions before you use the Website/Platform.